Dear Valued Clients,
Due to the patient volume of our providers and the increase volume of “no show” or late arrivals, Fern Life Center has implemented a revised cancellation policy. Please know that we reserve time for you here at the clinic, we do NOT double book appointments, so when a “no show” occurs this takes away from other patients who have been waiting to get in to see our providers.
We require a 48-hour cancellation notice, failure to do so will result in the FULL CHARGE of your scheduled appointment. Scheduled phone consultation appointments will be charged a minimum cancellation fee of $100.00 (20 minutes at $5.00 per minute). Late arrivals to reserved appointments of 15 minutes or more may result in a full charge fee if the provider is not able to keep the appointment due to time constraints. You can cancel via phone message or email at: firstname.lastname@example.org.
Thank you for the honor of being a part of your journey to transformative wellness!
The Team at Fern Life Center